Terms & Conditions
This End User License Agreement (EULA) is a legally binding agreement that governs your use of the Philips-branded twago web-based software platform (Philips Royal FMS) and any related documentation (Documentation). twago, including Philips Royal FMS, is owned, operated and maintained by Team2Venture GmbH, Friedrichstraße 224, 10969 Berlin, Germany, a member of the Randstad Group (Licensor). By clicking “Accept” or otherwise proceeding to access Philips Royal FMS, you agree that your access and use of Philips Royal FMS will be governed by the terms of this EULA. Licensor reserves the right to modify, to amend or to redraft this EULA at any time in its sole discretion.
Philips Royal FMS facilitates the matching of clients needing services with contractors who offer services. Licensor does not itself act as an intermediary for any negotiations or agreements between clients and freelancers/contractors. The particular Philips Royal FMS instance of twago to which you will have access hereunder relates solely to positions and projects at Philips Lighting B.V. (Philips). Any engagement by Philips for your services is the subject of a separate agreement or agreements between Philips and you (or among Philips, you and a third party) and will not involve Licensor.
Use of Philips Royal FMS for Philips Positions
Philips has engaged Randstad Sourceright B.V. (operating as Philips Flex Finder) to act as managed service provider (MSP) to coordinate and administer Philips’s use of flexible labour. In connection with these MSP services, Philips Flex Finder will be using a third-party vendor management system (VMS).
Philips regularly enters open work orders into the VMS (Open Orders). Certain of these Open Orders will then flow from the VMS into the Philips Royal FMS platform. When you enter Philips Royal FMS, you will have the opportunity to browse the Open Orders that are made available to you. You will then be able to apply for positions for which you have both interest and the required qualifications. Philips Flex Finder will perform vetting of all applications, and may decide to pass your application along to Philips.
Contracting and commercial conditions
You will not be charged an entrance fee for the use of the Philips Royal FMS.
As noted above, if your application is selected by Philips to fulfil an Open Order, you will not be engaged by Philips Flex Finder or Licensor. Rather, in most cases you will be engaged by a third party that is a Philips-approved supplier within Philips’s flexible labour program (Broker). The commercial terms and conditions of your engagement will be the subject of a separate agreement between you and the Broker.
Note, however, that before such engagement can be finalised certain control measures will be required to ensure that the performance of the work by you as an independent contractor will be completed in a sufficiently independent way. These control measures have been introduced because of the applicable law in The Netherlands with respect to freelancers, known as 'Wet DBA'.
If you are pre-selected by Philips and pass the required control measures, you will be invited to offer MSP your Freelancer fee (per hour/ lump sum). Based on your offered amount, MSP will agree with you on a final fee that you will be allowed to invoice to the Broker. This final fee will take into account a discount percentage that MSP and Philips have agreed upon.
Grant of Limited License
Licensor hereby grants you a personal, temporary, revocable, royalty-free, nonexclusive, non-sub-licensable and non-transferable license to use Philips Royal FMS and the Documentation solely in connection with your potential engagement to fill Philips’s Open Orders, subject to the terms, conditions and restrictions set forth in this EULA. This is a limited license. All other rights and ownership with respect to Philips Royal FMS (including without limitation copyrights) reside with Licensor.
In order to use Philips Royal FMS, you must complete the online registration process and use the activation link in the verification e-mail sent to you by Licensor. With your registration, you attest that you are a natural person at least 18 years old and legally competent. You represent and warrant that all of the information you provide in connection with the registration is truthful, accurate and complete.
You will be required to provide a current e-mail address during registration, which also serves the communication between user and Philips Royal FMS. You acknowledge and agree that all notices from Licensor will be sent to the e-mail address you provide, and that it is your responsibility to monitor such address. In the event of any change to your e-mail address, you agree to update your account information without delay.
Account and User Profile
Upon a successful registration you will be provided with an account, within which you can create your own profile.
You are limited to one account under this EULA. Your account and user profile are protected by a user name and a password (hereinafter referred to as “login information”) which are determined during the registration process. You must keep your login information confidential and you may not share such information with others. You must ensure that your login information is not accessible to third parties. In case of loss of the login information, or in case of suspicion that a third party has knowledge of the information or is making use of your account, you are obliged to inform Licensor about this immediately and to change your login information.
You represent and warrant that all information you provide in connection with your account and your user profile is accurate and complete, and contains no misrepresentations as to your skills, competencies, experience, education or employment history. You agree to keep your user profile up-to-date and promptly correct any information that is or becomes untrue or misleading.
Your account and user profile are personal to you and cannot be transferred to a third party under any circumstances.
Use and Protection of Your Data
Restrictions on Use
Any use, modification, or distribution of Philips Royal FMS or Documentation outside the scope of the express licenses granted herein is strictly prohibited. You will not, and will not knowingly permit others to: (a) modify Philips Royal FMS; or (b) decompile, reverse-engineer, disassemble, or otherwise attempt, directly or indirectly, to obtain or create source code for Philips Royal FMS, (c) introduce viruses, worms, robots, scripts, macros or harmful code of any kind within Philips Royal FMS, or (d) manipulate, impair and/or excessively strain the operation of the online platform, its underlying technical infrastructure or its functions. You shall not, and shall not knowingly permit others to: (a) lease, license, sublicense, transfer, or assign any of your rights under this EULA; (b) sell, rent, or distribute Philips Royal FMS, including allowing others to access Philips Royal FMS using your account; or (c) copy, duplicate, or otherwise reproduce all or any part of Philips Royal FMS or Documentation. Any breach of the foregoing is a material breach of this EULA that is incapable of cure.
This EULA may be terminated at any time and for any reason (or for no reason) by you or by Licensor upon written notice (including email). Without limiting the foregoing, Licensor may terminate this EULA at any time upon request of Philips. Upon any termination, (i) all licenses granted to you under this EULA will immediately terminate; (ii) you shall immediately cease using Philips Royal FMS and Documentation; and (iii) you must promptly return or destroy all copies of Documentation. The destruction requirement applies to copies in all forms, partial and complete, in all types of media and computer memory, and whether or not modified or merged into other materials. Termination of this EULA will not limit Licensor from pursuing any other remedies that may be available, including injunctive relief.
Limitation of Liability
Licensor shall not under any circumstances be liable for any special or consequential damages (including loss of profits, savings, revenue, or use, damaged or lost files or data, or business interruption) that may arise in connection with this EULA, the use or support of Philips Royal FMS, or any matter whatsoever, regardless of the cause of action or characterization of the damages, regardless of whether such damages were foreseeable and even if Licensor has been advised of the possibility of such damages. The aggregate liability of Licensor to you arising out of or relating to this EULA and the use or support of Philips Royal FMS, regardless of the cause of action or characterization of the damages, including without limitation Licensor’s indemnification obligations hereunder, shall not exceed fifty Euro (€50.00). Neither party will be liable for any damages based on actions or occurrences that occurred more than one year before the other party provides notice of the claim. The foregoing limitations of liability will survive and apply notwithstanding the failure of essential purpose of any remedies specified herein.
Disclaimers of Warranties
You acknowledge that Licensor makes no warranties to you regarding Philips Royal FMS, except as specifically set forth in the “use and protection of your data” section above.
Licensor takes no responsibility for any failure of use or suitability of Philips Royal FMS caused by the data you input, or by your failure to enter data properly.
Philips Royal FMS is provided “as is,” and Licensor makes no any additional warranties, express, implied, arising from course of dealing or usage of trade, or statutory, as to any software or documentation provided hereunder, or any matter whatsoever. The parties disclaim all implied warranties of merchantability, fitness for a particular purpose, satisfactory quality, title, and non-infringement.
Licensor makes no warranty: (i) with respect to Philips Royal FMS’s availability, (ii) that Philips Royal FMS will meet any requirements not specifically set forth herein, (iii) that the operation of Philips Royal FMS will be uninterrupted or error-free, or (iv) that all errors will be corrected.
Licensor makes no warranty as to the completeness or correctness of any list or set of Philips opportunities that you are shown within Philips Royal FMS. Licensor makes no warranty as to whether you will obtain any customer engagements through use of Philips Royal FMS, or as to the quality of such engagements. Licensor disclaims any responsibility for acts or omissions of Philips. Licensor makes no representations or warranties as to the suitability or financial wherewithal of customer.
No statement by any Licensor employee or agent, orally or in writing, will serve to create any warranty or obligation not set forth herein or to otherwise modify this EULA in any way.
Copyright Infringement - Platform
Licensor shall defend or, at its sole option, settle, at its own expense any suit, action, or proceeding brought in a court of competent jurisdiction against you by a third party to the extent it is based on a claim that Philips Royal FMS infringes any copyright or trade secret arising under the laws of any jurisdiction (an IP Action), and Licensor shall pay damages finally awarded against you in such IP Action, or those monetary damages agreed to by Licensor and the claimant in a monetary settlement of such IP Action, in either case subject to the limitations on liability stated herein; provided that Licensor will be relieved of the foregoing obligations unless you: (a) give Licensor and Philips prompt written notice of each such claim; (b) tender to Licensor sole control of the defense or settlement of each such IP Action; and (c) cooperate with Licensor in defending or settling each such IP Action. If Licensor receives notice of an allegation that Philips Royal FMS infringes or misappropriates a third party’s intellectual property rights, or if your use of Philips Royal FMS is prohibited by permanent injunction of a court of competent jurisdiction as a result of such an infringement or misappropriation, Licensor may, at its sole option and expense: (i) procure the right to continue using Philips Royal FMS as provided hereunder; (ii) modify Philips Royal FMS so that it is no longer infringing; (iii) replace Philips Royal FMS with other software of equal or superior functional capability; or (iv) terminate this EULA.
Use of the Platform
You agree that at all times in using Philips Royal FMS you will comply with all applicable laws and regulations, especially criminal law, competition law, trademark law, copyright law, personal rights, data protection law and laws concerning the protection of young persons, and you agree not to violate the rights of any third party when using this platform.
You may not use Philips Royal FMS to send messages with advertising content (especially spam-messages) without the consent of the recipient. In the event that content you post contains hyperlinks to pages of third parties, you shall ensure that you have proper authorisation to use the hyperlinks and that the website to which the link is established.
Philips Royal FMS is dependent on the fact that solely genuine bids and offers are posted. Therefore you should only apply for or indicate interest in projects and positions for which you have a genuine interest and a good faith belief that your background and experience are appropriate.
Data Within the Platform
Licensor retains ownership of your login information for Philips Royal FMS. You retain ownership of any data you enter into the platform with respect to your user account and profile (User Data). You hereby grant Licensor a permanent, irrevocable, royalty-free, nonexclusive, sub-licensable and transferable license to use your User Data in connection with the offering of services by Licensor or its affiliates to Philips. As noted above, you also agree that Licensor may (i) share User Data with Philips (ii) share User Data with Philips Flex Finder and (iii) export User Data to the VMS.
You are responsible for maintaining your own copies of any User Data. Licensor reserves the right to delete User Data at any time, and makes no warranty or promise as to the retention of User Data for any particular length of time.
You are responsible for all User Data you entered into Philips Royal FMS. Licensor is authorized to block the access to or delete certain contents at any given time for any reason. This is particularly applicable in case of suspected violation of the EULA, applicable laws or rights of third parties, or if projects are completely finalized. You agree to indemnify and hold harmless Licensor from any claims arising from your User Data, including without limitation claims that your User Data violates applicable law or infringes the rights of third parties.
You agree to keep strictly confidential, and not to disclose to any third party (other than on a need-to-know basis to a party subject to an obligation to maintain the confidentiality of the information, such as your legal counsel), any confidential or proprietary Philips or Licensor information to which you are exposed in your use of Philips Royal FMS (Confidential Information). You further agree to use Confidential Information solely for the purposes described in this EULA. Confidential Information includes, without limitation, any information that is marked as confidential or that could reasonably be expected to be considered confidential, including without limitation information about Open Orders, fees, and login information. Confidential Information hereunder does not include information that you can clearly establish: (i) is in the public domain (unless such information is public as a result of a breach by you), (ii) was disclosed to you by a third party that is not subject to confidentiality obligations or (iii) was known to you prior to your first access to Philips Royal FMS. If you believe you are required by an applicable law, regulation or court order to disclose Confidential Information, you will first provide notice to Licensor and cooperate with Licensor’s efforts to limit such disclosure or obtain confidential treatment of such disclosure.
Applicable law and court of jurisdiction
The laws of the Netherlands shall apply to this EULA, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this EULA. Any action brought with respect to this EULA may only be brought in a court of competent jurisdiction in the Netherlands.
Licensor has the right to transfer this EULA, and all of Licensor’s rights and obligations included herein, in connection with any sale, transfer or license of Philips Royal FMS to a third party.